Public Relations Officer

Job Purpose

Responsible for managing all government-related transactions and ensuring full compliance with UAE labor, immigration, and business regulations. The PRO acts as the official liaison between the company and government entities, including the Ministry of Human Resources & Emiratisation (MOHRE), General Directorate of Residency and Foreigners Affairs (GDRFA), Department of Economic Development (DED), Dubai Municipality, and other federal and local authorities.

Knowledge, Skills & Abilities

• Strong understanding of UAE labor laws, immigration procedures, free zone/mainland regulations, and compliance with MOHRE, GDRFA, DED, Dubai Municipality, and other federal/local authorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook).
• Proficiency in using UAE portals such as MOHRE, GDRFA, ICA, Tasheel, Amer, and other online platforms for transactions.
• Ability to manage multiple government transactions, deadlines, and documentation with accuracy and efficiency.
• Skilled in resolving issues, facilitating approvals, and maintaining strong working relationships with government entities.
• Ability to represent the company appropriately with authorities while handling sensitive information with discretion.
• High attention to detail and ability to work independently.
• Collaborative team player with a proactive and solution-oriented mindset.

Key Roles and Responsibilities

• Manage new visa applications, renewals, cancellations, medical tests, and Emirates ID processing for all employees.
• Coordinate labor contracts and WPS registration with MOHRE.
• Maintain visa trackers and ensure timely renewals to prevent fines.
• Ensure timely renewal of trade licenses, establishment cards, and other mandatory company documents.
• Manage government portal registrations and updates (MOHRE, GDRFA, Tasheel, ICA, etc.).
• Provide PRO services for other licenses (e.g., municipality, civil defense) as required by business activities.
• Support onboarding by completing visa, medical, and Emirates ID formalities.
• Oversee visa cancellations, exit procedures, and clearance for employees leaving the company.
• Act as the company representative in labor court cases, investigations, and inspections when required.
• Liaise with government authorities and stay informed about changes in legal, labor, and immigration policies.
• Maintain accurate and organized records of all government and legal documents.
• Ensure all documents are current, authenticated (e.g., MOFA), and securely archived.

Job Interaction/ Communication

Internal Communication 

• KRH Account Management Team

External Communication 

• Government Entities 
• Embassies

Job Specification/ Requirements

Knowledge & Experience 

• 1-3 years experience in the same or related field 

Education & Certificates 

• Bachelor's degree in Business Administration or a related area is required